Privacy Notice

Website contact and quote request form · Last updated: November 10, 2026

The right to request the protection of personal data is a fundamental right guaranteed by Article 20 of the Constitution of the Republic of Turkey. In accordance with Article 10 of the Law on the Protection of Personal Data No. 6698 (the "Law") and the Communiqué on the Procedures and Principles to be Followed in Fulfilling the Obligation to Inform, this notice has been prepared to inform people who share their personal data through the contact and quote request form on the www.limpidsos.com website.

1. Data controller

Your personal data is processed, as data controller, by İZKOM İLETİŞİM DATA MALZEMELERİ SATIŞ VE SERVİS HİZ. LTD. ŞTİ. (the "Company"). Limpid S.O.S is a brand of the Company.

Address: İsmet Kaptan Mahallesi Şair Eşref Bulvarı No:6 Kat:2/203 Konak / İzmir, Turkey
Telephone: (232) 489 63 33
E-mail: info@limpidsos.com

2. Personal data processed

Data category	Personal data
Identity	Name, surname
Contact	Telephone number, e-mail address
Customer transaction	Company name, message content and, if coming from the product design tool, the selected product, product code and options
Transaction security	An irreversibly hashed form of the IP address from which the form was sent, and the time of submission

The form does not ask for special categories of personal data (health, religion, sect, race, ethnic origin, political opinion, biometric data, etc.). Please do not write such data in the message field.

3. Purposes of processing

Responding to questions, requests and suggestions sent through the contact form;
Preparing and submitting quotes for products and services;
Conducting pre-contract discussions;
Carrying out communication activities;
Carrying out information security processes: preventing misuse of the form by automated programs (bots) and excessive numbers of submissions;
Fulfilling retention obligations arising from legislation if the request leads to a contract.

4. Method of collection and legal grounds

Your personal data is collected electronically, partly by automated means, when you fill in the contact and quote request form on the website. Your personal data is processed on the following legal grounds set out in Article 5(2) of the Law:

Paragraph (c) — processing of the personal data of the parties to a contract is necessary, provided that it is directly related to the conclusion or performance of that contract: evaluating the quote request and submitting a quote.
Paragraph (f) — processing is necessary for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the data subject: responding to contact requests and keeping the form secure.
Paragraph (ç) — processing is necessary for the data controller to fulfill its legal obligations: keeping commercial books and records if the request leads to a contract.

Because these legal grounds apply, your explicit consent is not requested for sending the form. The checkbox on the form is for confirming that you have read this notice; it is not a declaration of explicit consent.

5. Transfer of personal data

Limited to the purposes above and in accordance with Article 8 of the Law, your personal data may be transferred to:

the website hosting and e-mail service provider based in Turkey (as data processor, solely to provide the service);
legally authorized public institutions and judicial authorities, if requested.

The website and e-mail services run on servers in Turkey; your personal data is not transferred abroad.

Your personal data is not shared with third parties for marketing or advertising purposes. The security check on the form runs on the Company's own server; no data is sent to any third party for this check.

6. Retention period

Information sent with the form is not stored in any database; it only reaches the Company's mailbox as a notification e-mail.

If the request does not lead to a contract, these e-mails are deleted within 2 years of the date the request is concluded at the latest.
If the request leads to a contract, the related correspondence and documents are kept for the periods set out in Article 82 of the Turkish Commercial Code No. 6102 and Article 253 of the Tax Procedure Law No. 213.
The IP address hash kept on the server to prevent excessive submissions is stored for no more than 1 hour and is then deleted.

Personal data whose retention period has ended is deleted, destroyed or anonymized in accordance with the Regulation on the Deletion, Destruction or Anonymization of Personal Data.

7. Your rights under Article 11 of the Law

As a data subject, by applying to the Company you have the right to:

a) learn whether your personal data is processed;
b) request information if your personal data has been processed;
c) learn the purpose of processing and whether your data is used in line with that purpose;
ç) know the third parties in Turkey or abroad to whom your personal data is transferred;
d) request correction if your personal data has been processed incompletely or incorrectly;
e) request deletion or destruction of your personal data under the conditions set out in Article 7 of the Law;
f) request that actions taken under paragraphs (d) and (e) are notified to third parties to whom your personal data has been transferred;
g) object to a result against you arising from the analysis of processed data exclusively by automated systems;
ğ) claim compensation if you suffer damage because your personal data has been processed unlawfully.

8. How to apply

In accordance with the Communiqué on the Procedures and Principles of Application to the Data Controller, you can submit requests concerning your rights in Turkish:

by applying in person to the address above with a petition bearing a wet signature, or by sending it through a notary;
by signing with a secure electronic signature or mobile signature and e-mailing it to info@limpidsos.com ;
by e-mail from an address you have previously notified to the Company and that is registered in the Company's system, to info@limpidsos.com .

Your application must include your name and surname and, if written, your signature; for citizens of the Republic of Turkey, your Turkish ID number; for foreign nationals, your nationality and passport number or ID number, if any; your residential or business address for notifications; your e-mail address for notifications, if any; your telephone and fax numbers; and the subject of your request.

Your application is concluded free of charge as soon as possible according to the nature of the request, and within 30 days at the latest. If the process involves an additional cost, the fee in the tariff set by the Personal Data Protection Board may be charged. If your application is rejected, you find the answer insufficient or no answer is given in time, you may file a complaint with the Personal Data Protection Board within 30 days of learning the answer and, in any case, within 60 days of the application date.

9. Changes

This notice may be updated in line with changes in legislation and in data processing. The current version is always published on this page.